FAQs

How do I choose a size?

Use Shop by Age to narrow the catalog, then select the size on the product page. The size guide explains clothing and shoe sizing.

What if an item is sold out?

Sold-out products stay visible so you can read the details, and the purchase button shows that they are unavailable.

How do I pay?

Place the order on the website, then continue on WhatsApp. The store confirms the order there and sends payment details. Card payment is not taken on the website.

How long does delivery take?

Standard in-country shipping typically takes 3–5 business days. Faster options appear at checkout.

Can I return an order?

Returns are accepted within 3 days of delivery when the item is unused and in its original packaging.